> ## Documentation Index
> Fetch the complete documentation index at: https://www.openpmm.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Send product feedback

> Send product feedback from the dashboard, public API, or OpenPMM CLI and receive a receipt.

OpenPMM sends your feedback to the product team. The email includes context
that helps the team investigate the report.

The context includes your Account email and the active Workspace details. A
browser submission also includes the current path, locale, time zone, viewport,
and user agent.

OpenPMM uses your Account email as the reply-to address. The product team can
reply to the email to contact you.

## Use the dashboard

1. Select **Feedback** above **Sign out** in the sidebar.
2. Enter your feedback in the text field.
3. Select **Submit Feedback**.

OpenPMM shows **Feedback sent** after it sends the email. Select **Cancel** to
close the dialog without a submission.

## Use the public API

Send a `POST` request to the Workspace feedback endpoint. The API credential
requires the `feedback:write` scope.

```bash theme={null}
curl --request POST \
  --url https://api.openpmm.com/v1/workspaces/ws_01JABCDEF/feedback \
  --header "Authorization: Bearer $OPENPMM_API_KEY" \
  --header "Content-Type: application/json" \
  --header "Idempotency-Key: $(uuidgen)" \
  --data '{"message":"The scheduled Posts view did not refresh."}'
```

The API uses the Account email of the API credential creator as the reply-to
address. The API returns a feedback receipt after it submits the email.

Use the same idempotency key when you retry the same request within 23 hours.
After that time, an unknown email outcome stays unknown so OpenPMM cannot send
a duplicate. Use a new key when the message or Workspace changes.

## Use the CLI

```bash theme={null}
openpmm feedback submit \
  --workspace ws_01JABCDEF \
  --message 'The scheduled Posts view did not refresh.' \
  --json
```

The CLI creates an idempotency key. You can pass `--idempotency-key <key>` when
you must retry the same request within 23 hours.